Other Info

DOG SOCIALISATION

There are quite a few dog walkers in the town and I meet them regularly at the park or beach etc. this has been very beneficial with the socialisation of my own puppy as he has learnt a lot about the doggie world and what is or isn’t acceptable to a dog.. or owner. Having a new puppy is a work in progress and you learn as you go along, as does the puppy.

INSURANCE

I hold Public Liability Insurance as I am responsible for any animals in my care and it is essential that I am properly insured in respect of the services that I undertake in my home and out and about on walks or in the car. I have also ensured that my house and car have adequate insurance as well.

FORMS

We will complete forms before commencing any service which will include registration information relating to yourself and your pet(s), medical information (historical and ongoing), behavioural traits, likes and dislikes, food requirements (please note that you are required to provide all food, bowls, bed and bedding and any toys or comforters. I ask you to provide food and treat brand information so that if I run out I can purchase more. These forms are kept on file in a locked location within my property.

INVOICES /PAYMENT

I will give you an invoice which breaks down week by week the value and a total value which is payable at the end of each month.  You can either pay direct to my account (I will provide my bank details) or cash.

LOST DOGS

If during a trip or outing your dog goes missing and I cannot find them, either you or your designated contact will be called immediately and / or the police too. I will contact the licencing authority the following day if the pet has not returned to my premises.

ROAD SAFETY

I am teaching Peanut to wait at a kerbside and not pull. I say ‘Peanut wait’ and when he stops pulling and the traffic is clear I say ‘Peanut go’ and we cross the road. I will endeavour to do the same with all dogs in my care.

CATS POLICY

Tom our cat is 10 and I will do my utmost to ensure that your pet is not scratched nor any harm come to them. By the same token, I will ensure that your pet will give him the peace and respect that the deserves. Also I will ensure that any toileting or illness accidents are cleaned and disinfected immediately. I will also ensure that he has all the appropriate up to date vaccinations and worming / flea treatments on a regular basis.

CONFIDENTIALLY POLICY

All information provided by yourself will remain confidential and will only be shared on a need to know basis for medical issues. All written information will be kept in a filing cupboard. The owners have the right to see any information records that I have on file about their pet any time they wish.

CCTV

I have recently installed CCTV to the property I have 2 cameras, one of which is pointed down to my downstairs doorway, and the other is pointing to the bottom of stairwell. There is with a screen in the lounge and also an app on my phone to view. This is recorded on a HD box. We also have secure entry phone system too.

HEALTH AND SAFETY

To ensure the health and safety of all animals in my care, the following measures will be taken:

  • Animals will be well supervised throughout all activities
  • I will regularly check that any equipment is in full working order
  • Toys will be kept in good condition and replaced or removed when damaged
  • Storage of all medicines will be in their original containers and out of the reach
  • All household cleaners will be stored in locked cupboards or out of reach
  • A fire blanket will be in be in the kitchen and we have a fire extinguisher in the dining room. We also have a hard wired fire alarm
  • Food preparation and storage areas will be kept clean, hygienic and tidy
  • The First Aid box will be regularly checked and restocked when required (one for humans and one for dogs)
  • A Risk Assessment will be regularly completed
  • Records will be regularly updated
  • Pet toileting incidents will be cleaned and disinfected immediately
  • I am a non smoker and smoking is not permitted in my home

MEDICATION

Permission is required in writing from the owner for each course of medication.  A record of medication, dosage and timings is required as well as signature from yourself and myself that it has been administered. Any medication will not be administered without prior written consent.

Medicines should be kept in the original containers with the animal’s name on it and they will be stored out of the reach whilst on my premises (except when in the fridge).

Records of each administered dose will be kept on the animals file, stating time and the amount given. All medicines will be returned to owner at the end of the session. Please show me how to administer any medication so that errors cannot happen.

Known allergies or intolerances the animal has will be kept on file alongside their vets details.

ACCIDENT AND EMERGENCY

I will treat, to the best of my ability and my knowledge of First Aid any minor accident that occurs. If an accident is severe and medical help is required I will either take then to my vet (Inglis Vets in Dunfermline or your own whichever is nearer). You or your designated contact will be notified immediately. Please note that any bills will be payable by yourselves.  If the incident is minor, there is a local vet here in Burntisland and I will ask them for advice in the first instance.

%d bloggers like this: