Policies

My Polices include extracts from “Guidance and Licence Conditions For Home Boarding (Dogs) Animal Boarding Establishments Act 1963”

Introduction

I will ensure that my premises are covered by adequate and suitable Public Liability insurance and home and car insurance.

No dog registered under the Dangerous Dogs Act 1991 will be accepted for home boarding. Dog hybrids registered under the Dangerous Wild Animal Act 1976 (e.g. Wolf Hybrids) will not to be accepted for home boarding.

Entire males and bitches in season or bitches due to be in season during the boarding, will not be boarded together or boarded with my resident dog.

Puppies under 6 months of age will not be boarded unless they are fully vaccinated and a suitable period of trial familiarisation has taken place.

Licence Display

A copy of my licence and its associated conditions will be suitably displayed to the public in a prominent position in, on or about the premises or made available to each boarder together with fire safety / fire escape plan.

Number of animals

The maximum number of dogs that I will board at any one time is 2. Only dogs from the same household may be boarded at any one time. As I have a cat I will only board dogs if they would normally live together in the same household with a cat.   

I insist on a mandatory familiarisation session for all dogs prior to their stay. I will document this and give feedback. You will be required to sign that this session has taken place and it was satisfactory.

Note that I will separate dogs from different households in secure areas when left unattended. I will separate feeding of dogs to minimise the likelihood of dispute and aggression. Please ensure you provide bowls and food and treats.

I have sufficient space available within my premises to be able to keep dogs separate if required (ie. if I need to go out for any reason, a dog is showing signs of illness or they just need some time to themselves).

I regularly undertake a risk assessment of my home boarding facility to include the risk to your pet caused by children who live here.

PREMISES AND FACILITIES

My premises have adequate space, light, heat and ventilation for the dogs. As far as reasonably practicable all areas/rooms within the home to which boarded dogs have access, will have no physical or chemical hazards that may cause injury to the dogs. There is sufficient space available to be able to keep the dogs separately if required.  If a collection and delivery service is provided, a suitable vehicle with a dog guard, car harness or cage in the rear will be provided.

Supervision

All dogs are cared for in my home and will be treated as one of the family. Any animal is not left unattended for longer than 3 hours at a time and then not on a regular basis. Only people over 16 years of age will be allowed to walk the dogs in public places.

Cleanliness

All areas where the dogs have access to, including the kitchen etc are kept clean and free from accumulations of dirt and dust and must be kept in such a manner as to be conducive to maintenance of disease control and dog comfort. All excreta and soiled material are cleaned, disinfected and / or removed from all areas used by dogs at immediately.

All bedding areas will be kept clean and dry. Please provide your dog’s own bed and bedding and any toy or comforter you feel would help in their settling and period away from yourselves. I will provide extra bedding material if needed.

Food & Water Supplies

All dogs will have their food as directed by yourselves. Fresh drinking water is available at all times (unless advised otherwise by a veterinary surgeon) and the drinking vessel will be cleaned daily. The water is changed at least twice a day.

Please provide your dog with their own food and drinking bowls, food, treats and grooming materials etc.  These items will be cleaned after each meal to prevent cross-infection.

Airtight containers must be provided for the storage of dry foods.  Uncooked food and the remains of opened tins will be stored in covered, non-metal, leak proof containers in the fridge. All bulk supplies of food shall be kept in vermin proof containers.

DISEASE CONTROL AND VACCINATION

I keep a historical log of vaccinations that my cat and dog have been given. Vaccinations that my dog has include Canine Distemper, Infectious Canine Hepatitis (Canine adenovirus), Leptospirosis (L. canicola and L. icterohaemorrhagicae) and Canine Parvovirus and Kennel Cough.  The cat has his annual boosters every year. I also keep information on flea / tick / worming vaccinations given to both pets.

You will be required to complete a form showing that your pet has received these vaccinations too and the dates in which they were given. Please note that the latest course of vaccinations must have been completed at least four weeks prior the first date of boarding or in accordance with manufacturer instructions.  I will keep a record that this proof has been supplied on-site throughout the period that the dog is boarded.

Should you pet become sick or injured or show any signs of disease, advice from a veterinary surgeon will be sought.  In this instance any instructions for its treatment, which have been given by a veterinary surgeon, will be strictly followed. Everything will be documented for your return and signature.

I keep a well-stocked first-aid kit suitable for use on dogs (and a separate one for humans) and is available and accessible on site and on my person when walking dogs.

I am registered with Inglis Veterinary Hospital in Dunfermline who provide 24-hour help and advice. You will be required to provide details of your own veterinary practice and they will be consulted if necessary. Depending on the nature of the query, the distance to the vets and/or incident, what scenario we are facing, I will make the decision to either contact my vets surgery or yours. Please note that any veterinary bills are to be paid by yourselves.

ISOLATION AND CONTAGIOUS DISEASE OUTBREAK

If an animal is showing signs of any disease or illness they shall be isolated from any other dogs until veterinary advice is obtained. I will inform the Licensing Authority on the next working day if a dog develops an infectious disease. Following an episode of infectious disease during any stay, my premises will undergo a reasonable quarantine period before new boarders are admitted. This period will be specified by the Licensing Authority as agreed with their authorised veterinary surgeon. The Licensing Authority must be informed of any animal death on the premises. In this instance I will make arrangements for the body to be stored at a veterinary surgeons premises until the owners return.

REGISTER

I keep a Register of all dogs walked and boarded (day care included).  The information kept includes the following:

  • Date of arrival and expected date of departure,
  • Name of dog and any identification including microchip number or tattoo/markings;
  • Breed, age and gender
  • Name, address and telephone number of owner or keeper
  • Name, address and telephone number of contact person whilst boarded
  • Name, address and telephone number of dog’s veterinary surgeon
  • Proof of current vaccinations, medical history and requirements
  • Health, welfare, food and nutrition and exercise requirements

This register will be available for inspection at all times by an officer of the Licensing Authority or veterinary surgeon. The register is kept readily available for a minimum of 2 years and kept in such a manner as to allow an authorised officer easy access to such information.

Any medication which is to be administered, will be recorded.

Exercise

Dogs will be exercised in accordance with their owner’s wishes. When dogs are taken off the premises, they will be kept on leads unless with the owners written permission. There are a few places locally that are secured and fenced so that they can be taken off the lead for a good free run about.

We have a reasonable size garden for run abouts and I keep this area clean from toileting incidents. This area is totally secure and safe. Fencing is adequate to offer security to prevent escape and be safe, with no dangerous sharp objects or protrusions.

For dog walks, all dogs must wear a collar and identity tag showing your contact details. During boarding all dogs will wear a collar and identity tag displaying my name, address and telephone number. The Licensing Authority will be informed on the next working day if a dog is lost.

Fire & Emergency Procedures

I have a fire escape plan shown in my office area within the dining room for all to view. I also have an integrated fire alarm and have a fire blanket in the kitchen and a fire extinguisher in the dining room which is attached to the kitchen. Open plan kitchen / diner. I will always try to be aware of the location of the dogs in the property at all times in case of such fire incidence.  I have stair gates or shut doors on rooms not available for access to dogs..]

FIRE ESCAPE PLAN

  • The fire alarms will detect any fire, but on discovering a fire shout FIRE, FIRE, FIRE
  • Call 999 and ask for the fire brigade
  • Gather the animals and my children to a room away from an obvious danger
  • If the fire is unable to be distinguished, close the door to retain the smoke
  • Leads are kept in the close on hooks, so grab leads and attach to animals ready to be moved from the premises.
  • Animals will be removed from the premises quickly either:
    • Through the front door, down the stairway and either onto the street level or to the garden at the rear of the property
    • Or through the kitchen window to the roof above the shop below and then down to the garden
  • There is a fire plan highlighting the escape route in the dining room

Contingency Arrangements

Should I not be able to care for the animals due to unforeseen circumstances, whilst they are in my care, I will inform the owners or designated contact so they can collect them immediately.  A friend or alternative person may be able to help care for your pet if I am unable to reach an owner. Animals will always be looked after by a responsible adult.

Behaviour Management

Animals who show aggressive behaviour towards other animals or myself, my children or other humans, will be encouraged to cease their behaviour. If the animals behaviour becomes extreme, owners will be told so they can deal with or help with the situation. I will give regular updates on the animals behaviour and if their behaviour continuous to be unacceptable I will advise the owner that I wish to terminate the contract, to protect the well being of the other animals in my care.

Communication

Communication is vitally important for my business. It is good practice to develop discussions at regular times for about your pet. This is an opportunity not only to discuss the dogs welfare but also any matters relating to days, hours, etc that my services are required. Full and frank communication should be encouraged to avoid any misunderstandings.

In a long-term agreement, changes will occur although this may be related to work schedules, my availability, increases in fees, new arrangements, possible payment delays, etc. It is advisable to ensure discussions take place as soon as any changes are apparent and if necessary a new agreement should be drawn up upon which both parties agree.

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